For this kind of money I expect a great experience. They we spent $10 for tickets to the second movie and another $20 on concessions which they said we will be refunded for since we never actually got it. $10 for the tickets, $36 in the bar, and $35 on food plus the gratuity.
We had already spent $100 on the first movie. He did refund us for the tickets and gave us 2 passes to come back which was nice but we wont be going back there anymore. So I waited and told him what I thought and he did say he was sorry and that he was actually there from Chicago to take care of all the problems going on at this location. So with all that we got up and went to the front to ask for a manger and he was the only one there and was busy with several other issues going on with other guests. And then there was the fact we had ordered popcorn and bottled water 40 minutes and still hadn't came. They were loud and on their cell phones and not even watching the movie. But we stayed for another movie that started at 630 pm and there were more people in there and the clientele they attract here obviously have no upbringing whatsoever. We saw our first movie and it was okay because the place was empty. So today was the first time we have been back and nothing has changed. We used to go here all the time and use the Groupon but the services and the problems we had were so bad we stopped going about a year ago. First of all we are AMC Stubs A list members but this place is closer to our house and we wanted to see two movies today 1-8-19 so we decided to give this place another try.
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